Privacy and Cookie Policy
Last Updated: 10/31/2024
Introduction
Welcome to localbuy.org. We operate a multi-vendor marketplace where customers can purchase gift cards from various local vendors. This Privacy Policy outlines how we collect, use, share, and protect your information.
By using our website or services, you consent to the practices described in this policy. If you have any questions, please contact us at [email protected].
1. Information We Collect
We collect information to process your gift card orders, improve our services, and support our vendors. The types of information we collect include:
a. Personal Information
- Contact Information: Name, email address, phone number, and postal address.
- Payment Information: Credit card details or payment information (securely processed through a third-party provider).
b. Vendor Information
If you are a vendor, we collect information about your business, including contact details, business address, and other relevant data for setting up and managing your vendor account.
c. Usage Information
We may collect data about how you interact with our website, including IP addresses, browser type, device type, pages visited, and referral links.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Order Processing: To fulfill and manage your gift card purchases.
- Customer Support: To assist you with inquiries and support requests.
- Vendor Management: To manage vendor accounts, verify identities, and process payouts.
- Service Improvement: To improve our website’s functionality, user experience, and services.
- Marketing: With your consent, to send promotional offers and updates.
3. How We Share Your Information
We only share your information in limited circumstances:
- With Vendors: To fulfill orders, we may share necessary information (such as order details) with the relevant vendor.
- Third-Party Service Providers: We use third-party providers for payment processing, analytics, marketing, and website hosting. These providers have access to your information as necessary to perform their functions and are obligated to protect it.
- Legal Requirements: We may disclose your information to comply with applicable laws, regulations, legal processes, or government requests.
4. Your Choices
You have control over your information:
- Account Information: You may update or delete your account information by logging in to your account settings or contacting us.
- Marketing Communications: You can opt out of promotional emails by following the unsubscribe instructions included in each email or contacting us directly.
5. Security
We prioritize protecting your information. We use technical and organizational measures to safeguard your data, including encryption, secure servers, and access restrictions. However, no transmission over the internet is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your information only as long as necessary for the purposes described in this policy unless a longer retention period is required by law.
7. Children's Privacy
Our services are not directed toward children under the age of 13. We do not knowingly collect information from children under 13. If we become aware of any such data, we will promptly delete it.
8. Changes to This Privacy Policy
We may update this policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any significant changes by posting the updated policy on our website.
9. Contact Us
For questions or concerns regarding this Privacy Policy, please contact us at:
localbuy.org2056 Ammen Road, Fincastle VA 24090
Email: localbuy.org
Phone: (540) 296-4252